GW2Skype

GW2Skype

records data on phone calls made through Skype into a GroupWise mailbox


Supported versions: GW 6.5 | GW 7 | GW 8 | Teaming

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About GW2Skype

A single Phone Call item is created in GroupWise for each incoming and outgoing phone call (depending on the settings). The From or To fields contain the names of the calling/receiving parties and the subject of the respective item includes information on the type of the call and whether it was made, and if not, then why (missed, declined, etc.).

Users can choose whether GroupWise shall record information on calls received, missed, declined, incoming and/or outgoing. They can also adjust the contents of the subject of messages for individual types of calls. In the default setting, incoming calls are stored in the Box and outgoing calls are recorded as Sent Messages. The location for storing records can be changed by a simple rule. You can also dial the number of, for example, a missed call directly from the GroupWise environment.

Documentation

GW2Skype - User Guide

 

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